Shipping
Shipping Costs & Delivery Schedules
Please allow 1-2 business days to process and pack your order. Processing and delivery times do not include Saturdays, Sundays and holidays.
Rate
$5 Flat rate shipping (USA & Canada)
Over $30
FREE SHIPPING (USA & Canada)
Time
Canada - 1-4 Business Days
USA - 3-6 Business Days
Order Tracking
Once your order is shipped, you will receive an email notification with a tracking number. Follow the link to track your package.
Return Policy
Thank you for shopping with us. We strive to ensure your satisfaction with every purchase. Please review our return policy below:
Non-Returnable Items
- Personal Care Products: Due to the nature of these products, all sales are final, and we do not accept returns or exchanges.
Returnable Items
- Handcrafts / Decor Items: We accept returns of handcrafted items provided they are in brand new, unused condition. Items must be returned in their original packaging.
- Damaged Goods : If you receive any items that are damaged, please contact us immediately. We will gladly refund the full amount for any damaged goods. Customers must take a picture of the damage and send it to us via email along with your order number.
Shipping Costs
- Please note that shipping costs are non-refundable. You are responsible for covering the return shipping fees.
Return Process
To initiate a return, please send us an email! We will provide you with further instructions. Returned items are normally credited in the original form of payment. Please allow up to 7 days for your return to be processed from the day we receive your package.
Meet the Founders
Jay
Jay's journey into the world of aromatherapy began at a quaint holistic boutique on Main Street, where he was instantly captivated by the soothing scents.
Envisioning the expansion of aromatherapy into various lifestyle applications, he embarked on a mission to integrate these natural essences into everyday life.
A city guy with a hipster soul, Jay enjoys biking and snowboarding in his free time. His passion for aromatherapy and love for urban living blend seamlessly, driving the innovative spirit behind West Coast Essentials.
Christine
Christine is a flower child and free spirit, an avid ballet dancer. She delights in slow walks on the beach, finding joy in the gentle waves and the feel of sand beneath her feet. On hiking trails, she pauses to admire the wildflowers, each bloom a testament to nature's beauty.
Christine's journey took her to Paris, where she immersed herself in the world of Fine Arts. She further honed her creative skills back home at Emily Carr University, earning a Bachelor of Graphic Design. Her education has shaped her into a professional who values artistry and precision.
A lover of lifestyle products that are kind to both people and the planet, Christine combines her love for nature with her professional expertise. Her life is a harmonious blend of creativity, grace, and a deep appreciation for the world around her.
Alex
Alex is a multifaceted individual, embodying the roles of yogi, chef, and explorer.
Splitting his time between Victoria Island and Vancouver, he has cultivated a deep appreciation for the natural world. As an avid plant enthusiast, Alex delights in collecting and nurturing various botanicals.
His passions extend to practicing yoga and hiking the majestic northern mountains. With his hipster spirit, Alex brings a unique blend of wellness, culinary artistry, and adventure to the heart of West Coast Essentials.
